About Confluence Genetics
Confluence Genetics develops soybean technologies and varieties that create value from farm-gate to feed, food, and fuel end-markets by unlocking the natural genetic diversity of plants. The Company leverages their proprietary CropOS™ machine learning platform with proprietary germplasm data and speed breeding technologies in our Crop Accelerator facility to drastically accelerate and simplify the product development process. This platform allows for cost-effective and more efficient ways to analyze and improve plant genetics. Confluence Genetics brings a unique and holistic approach to our product and platform development, as we span a broader workflow involving trait and seed development, genome editing, and breeding all the way to creating better ingredients and varieties that tap a strong customer demand. More information can be found online at https://confluence.ag/.

Our Purpose and Core Values

Our Core Values are a set of common principles we share that are fundamental to our company's identity. Real. Inspired!

• Real. We show up with honesty, accountability, and purpose. We lead with integrity and speak with candor, knowing that trust and transparency drive performance. We challenge each other respectfully and stay grounded in what matters—our shared mission and one another.

• Inspired! We are driven by possibility and energized by progress. With open minds and a bold spirit, we embrace change, take smart risks, and push boundaries. We stay curious, creative, and connected—to each other, our partners, and the future we are building together

Department Overview

The Finance Department oversees the accounting and reporting functions of the organization. The team oversees accounting functions such as ledger accounts, financial statements, and cost control systems with a focus on regulatory compliance and practices.

Position Summary

The Commercial Operations Analyst plays a key role in supporting the day-to-day operations of our seed business by bridging customer-facing activities with back-office financial and inventory functions. This position manages the full order lifecycle — from initial customer and partner inquiries through fulfillment, invoicing, and collections — while maintaining accurate inventory, vendor, and account records in NetSuite. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally with sales, logistics, finance, and compliance teams to ensure operational accuracy, timely reporting, and a high level of customer satisfaction.

Job Duties:

• Customer & Partner Relations: Serve as the primary point of contact for customers, dealers, sales teams, and partners regarding orders, deliveries, account status, billing questions, and issue resolution, ensuring a high level of satisfaction.

• Order Management & Fulfillment: Process and manage sales orders, credits, returns, and related transactions accurately and on time, coordinating with production, logistics, and sales teams to align inventory availability with shipping schedules.
• Inventory Management: Lead inventory management within NetSuite, maintaining accurate records for physical goods across Confluence warehouses and third-party growers, including seed and grain, and supporting reconciliations and audits.
• Accounts Payable & Receivable: Enter invoices and receipts into NetSuite accurately and timely, generate and issue invoices, track payments, follow up on outstanding receivables, and support month-end close and account reconciliations.
• Royalty Coordination: Coordinate collection of seed licensee royalties, including forecasted amounts, and support timely payment and reporting for in-licensed traits and germplasm.
• Record Maintenance: Maintain complete and accurate customer, vendor, licensee, and partner records, including new account setup documentation and required business information.
• Financial Reporting & Compliance: Compile sales, cost, margin, inventory, and royalty data to assist with financial reporting, while supporting adherence to company policies, procedures, and internal controls.
• Perform other duties as assigned.

Competencies and Qualifications:

Education

• Bachelor's degree in business administration, Accounting, Agriculture, or related field preferred.

Experience

• 2–4 years of experience in customer service, order management, operations, accounting support, inventory control, or a related role

Software/Skillset

• Proficiency with ERP/accounting systems, NetSuite experience preferred
• Experience in HubSpot preferred
• Proficiency in Microsoft Excel and other Office applications

Other

• Strong attention to detail and accuracy in data entry, invoicing, inventory records, and financial documentation.
• Effective communication and interpersonal skills, with the ability to work effectively across internal teams and external partners.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• Ability to handle sensitive business and financial information with discretion and professionalism.

We have a Total Rewards Package at Confluence Genetics that consists of more than just your paycheck. Total Rewards at Confluence Genetics covers Pay (salary and bonus), Health (employer benefit contributions) and Wealth (investments). Some of the benefits include:

• A Collaborative Environment
• A flexible PTO program with a focus on work/life balance
• Competitive medical, dental and vision benefits
• Retirement savings plan with a company match
• Education reimbursement
• PAID parental leave
• And more….