Case Management Engineering - TSI
Blueprint Power
Entity:
Production & Operations
Job Family Group:
Job Description:
About bp
bp Technical Solutions India (TSI) center in Pune, strives to build on bp’s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable and lower emission energy, while continuously innovating how we work.
At bp, we’re reimagining energy for people and our planet. We’re leading the way in reducing carbon emissions and developing more balanced methods for solving the energy challenge. We’re a team with multi-layered strengths of engineers, scientists, traders and business professionals determined to find answers to problems.
And we know we can’t do it alone. We’re looking for people who share our passion for reinvention, to bring fresh opinions, ambition, and to challenge our thinking in our goal to achieve net zero!
Let me tell you about the role
75% Case Management / 25% Performance Management
Triage business requests for bpSolutions Engineering support. Responsible to:
Develop, deploy and maintain effective work processes and tools to receive, prioritize and respond to resource requests for bp Solutions Engineering
Collaborate with other businesses, integrators and enablers to achieve seamless case management experience for our customers
Develop and maintain training materials and deliver training to internal and external customers on the use of the bp Solutions engineering resource management processes and case management tools
Provision of planning and integration expertise in service of the bpS engineering team and our business partners to ensure
work is effectively prioritized in view of business needs
there is full transparency of status, plans, cost, value, risks and highlights for engineers as well as senior leaders
there is full alignment with the financial planning & reporting processes
What you will deliver
Fast, efficient, on-time support to business requests
Maintain high customer satisfaction levels for subject matter experts supporting the businesses
Supporting & coaching of engineers and senior leaders in application of the case management, planning, performance and integration tools using agile principles
Support senior leaders in preparation of performance reviews
Continuously optimize planning & reporting tools to improve efficiency, effectiveness and alignment with the business and other functions
Alignment of planning & performance cadence with businesses, bpS and other functions. Utilize agile principles to maximize the alignment of resources to priorities
What you will need to be successful
Must have educational qualifications:
Degree in an engineering discipline
Minimum years of relevant experience:
7 years in oil and gas/petrochemical or equivalent oil and gas, petrochemical, refining and chemical industry with 3 or more years in Production
Total years of experience:
7-12 years
Must have experiences/skills (To be hired with):
Experience and technical understanding of engineering and operating issues that can impact oil & gas processing facilities
Excellent interpersonal, communication and influencing skills across all levels of the organization
Proficient in English - written and oral-Conversant
Delivery focused and able to demonstrate effective project management skills
Ability to establish strong working relationships across a global community
Ability and confidence to engage with and influence senior leadership
Good to have experiences/skills (Can be trained for – learning/on-the-job):
Self-motivated, delivery-focused, and adaptable
Ability to deal with ambiguity
Practiced Agile principles and has experience in application of Agility
Knowledge of Planning and Integration practices
Reporting & performance management tools (ADO, PowerBI, etc)
You will work with
Engineering teams
Refining & Production central teams
Finance team
Shift
Working hours (India/UK shift) to support Business Partners
% travel requirements
10%
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
At bp, we provide the following environment & benefits to you:
Life & health insurance, medical care package
Flexible working schedule: home office up to 2 days / week, based on team agreement
Opportunity to build up a long-term career path and develop your skills with a wide range of learning options
Family friendly workplace e.g.: parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Assets like phone and company laptop are provided from the first day of employment with other equipment if requested
Why Join our team?
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!
Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.