Entity:

Finance

Job Family Group:

Finance Group

Job Description:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of finance business & technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at FBT Malaysia. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Finance team and advance your career as a My Services Analyst.

Job Purpose

The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global BP business.

The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Blackline community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance.

The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to be able to build up SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time.

Key Accountabilities

• Provide user support to FBT and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts

• Promote alignment to the policies, standards, and governance processes set by group, segment and the Data Management teams.

• Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood

• Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS)

• Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle

• Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation

• Assist with system maintenance activities of Period End Close and BSA cycles

• Provide support to the finance users in Blackline Journal, Matching and Account Reconciliations.

• Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close

• Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution.

• Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays.

• Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance

• Commit to develop sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems

• Attend and take improvement actions on relevant User Group meetings

• Develop sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for customer concern to other parts of the organisation

• Provide input with incident investigations; recommend corrective actions and share findings

• Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via Teams and formal classroom training delivery for courses advertised by the Finance Academy (e.g. FBW End to End Reporting)

Key Challenges

• This role requires the ability to build and maintain relationships at all levels of the organisation and works within an environment that can be tough as partners can often be under pressure, with tight timelines and high expectations.

Qualification & Experience and Competencies

Essential Education and Experience

• College degree, specialised training or equivalent work experience

• Accountancy qualification or working towards one (e.g. CIMA, CPA, ACA, ACCA)

• Extensive experience with SAP, BWs or other comparable financial systems

• Relevant work experience within the Finance team of a business or relevant areas of the central Finance function.

• Understanding of financial control processes and the end to end accounting cycle

• Ability to manage multiple conflicting priorities under the time pressure

• Must be willing to work some element of “shift” work (during critical periods early starts or late finishes, weekends and holidays may be required)

• Excellent customer service skills

• Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations

Desirable Criteria

• On the job exposure to SAP ECC, BW, S4 HANA, BCS/BPC and Blackline

• Specialism in one or more SAP Applications (e.g. BW, AA&PS, BCS, FI/CO)

• Formal customer service training.

• Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements

• Exposure to Segmental, Group Reporting or Business Reporting processes

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Learning opportunities and other development opportunities to craft your career path

• Life and health insurance, medical care package

• And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Accounting policy, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Business process control, Business process improvement, Commercial Acumen, Communication, Creativity and Innovation, Credit Management, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital fluency, Financial Reporting, Group Problem Solving, Influencing, Internal control and compliance, Management Reporting, Managing change, Presenting, Risk Management, Stakeholder Management {+ 2 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.