Position: Inside Sales Associate

Location: Brooklyn, NY

Reports to: Inside Sales Supervisor

Hours: Full-time, Monday- Friday, 40 hours per week

About Brooklyn SolarWorks

Brooklyn SolarWorks was founded in 2015 with a purpose and mission of making solar appealing, easy, and available for all urban homeowners in Brooklyn.. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun".

Why Brooklyn SolarWorks

We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks.

Company Values: Inquisitive, Committed, Adaptable, and Passionate.

Awards

• 2023-24, Solar Power World’s Top Contractors

• 2024, Forbes Home’s Best Solar Companies in New York

• 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig)

2023 Employee Satisfaction Survey

• 96% of respondents reported having autonomy and independence in the day to day of my job.

• 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making.

• 100% of respondents reported their supervisor treats everyone respectfully and fairly.

• 96% of respondents reported the company is committed to improving the diversity of employees.

• 93% of respondents reported they are satisfied with the employee benefits and perks provided to me.

About the Position:

Brooklyn SolarWorks is actively searching for an enthusiastic and dynamic Inside Sales Associate to become an integral part of our vibrant Sales team. In this role, you'll be the initial point of contact for potential customers, presenting the advantages of adopting solar energy and coordinating appointments with qualified homeowners for consultations. It's important to note that this position is not remote.

Our primary goal is to establish a strong connection with homeowners and increase the number of approved leads directed to the Outside Sales Team. Achieving this involves fostering a personable and engaging interaction during phone calls, while also addressing any inquiries or concerns raised by the individuals contacted. The anticipated duration of each call is approximately 2-4 minutes.

As part of our commitment to your success, we provide comprehensive training in solar concepts and solar sales, ensuring that you are well-equipped to excel in your role and contribute to the growth of our team.

Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

Responsibilities:

• Manage a high volume of calls, emails, and texts to qualify leads and schedule a phone appointment with a Solar Consultant.

• Contact and educate homeowners, who have expressed an interest in solar via multiple lead sources.

• Assess homeowners’ qualifications according to BSW’s evaluations through qualifying questions, and Google Maps.

• Keeping a record of appointments made in the company’s CRM and dialer software.

• Extend high quality customer service, answering questions about Brooklyn SolarWorks and the solar industry.

• Develop leads and referrals to reach monthly sales quotas

Required Skills

• High school diploma required.

• 1-2 years of sales or customer service experience.

• In-depth knowledge of solar equipment and installations.

• Excellent interpersonal skills.

• Professional appearance and a friendly disposition.

• Ability to relate technical information in easy-to-understand terms.

• Ability to work independently and under moderate supervision.

• Strong relation-building skills.

• Strong computer and technological skills.

Preferred Skills

• A passion for Brooklyn Solar Work’s mission.

• CRM experience (salesforce and Quickbase).

• Dialer experience.

Compensation & Mobility Potential:

• $20-$25/hr plus commission

Benefits

• (Free options are available) Health (HSA), Vision, Dental and Life Insurance

• 401k (Traditional & Roth) retirement plan + 4% tiered company matching.

• Paid Time Off + Sick Time

• 12 Company Holidays

• Quarterly Profit-sharing Bonus

• Free Employee Assistance Program

• Commuter Travel Benefits

• Occasional Company provided snacks and lunches

• Additional Voluntary Benefits. such as HSA, FSA, Pet insurance, STD, LTD etc…

How to Apply:

Interested applicants must apply at brooklynsolarworks.com/careers

Company Website: https://brooklynsolarworks.com/

Email: careers@brooklynsolarworks.com

Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interview Stages:

Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted (max 2)- Hire is made.

Remote Status Travel %

Not Eligible 10%