About You

You are passionate about corporate travel, sustainability, and how modern software, especially AI-enabled systems, can drive real-world change.

You thrive in ambiguous, high-impact environments where customer problems are not fully defined, data is imperfect, and speed matters. You are equally comfortable engaging executives, designing solutions, and rolling up your sleeves to build, test, and refine technical workflows directly with customers.

About the Role

We are looking for a Solution Architect to join Clarasight and own the design, delivery, and evolution of our most complex and high-impact customer solutions.

You will own Clarasight’s most complex and high-impact customer engagements, working hands-on with enterprise clients to translate ambiguous travel challenges into concrete, AI-enabled solutions that deliver measurable results.

You will operate at the boundary between customers, product, and data: rapidly prototyping solutions with clients, shaping scalable delivery patterns, and feeding real-world learnings directly into Clarasight’s product roadmap.

What You’ll Own

• Lead complex enterprise engagements from discovery through measurable value realization.

• Translate ambiguous customer problems into clear solution architectures, implementation plans, and success metrics.

• Act as a trusted advisor to leaders across travel, procurement, finance, IT and sustainability.

• Rapidly prototype and iterate on solutions directly with customers to prove value early.

• Serve as a critical field-to-product feedback loop, shaping roadmap priorities and reusable capabilities.

• Partner closely with Sales, Product, Data, and Customer Success to drive retention, expansion, and long-term impact.
  

Solution Design & Experimentation

• Work hands-on with customer data, models, configurations, and analytics workflows.

• Build proof-of-value implementations, dashboards, and planning models alongside customers.

• Experiment with AI (LLMs, agents, workflow automation) to accelerate solution delivery and insight generation.

• Design AI-augmented planning and decision-support systems that help customers manage travel like a core business lever.

• Balance speed and rigor in environments where requirements, data, and tools are evolving.

A Few Things We’re Looking For

• 5–8 years in solution architecture, implementation consulting, or enterprise systems design with a strong track record across solution consulting, customer success, or professional services in enterprise data / SaaS.

• Comfortable operating as a forward deployed problem solver, not just an advisor.

• Technically fluent and data-oriented:

  • You understand data models, metrics, transformations, and system workflows.

  • You can query large datasets using SQL or other tools/languages.

  • You can read, shape, and influence technical implementations even if you are not a full-time engineer

• AI-fluent and experimental by nature, eager to test tools, refine workflows, and push automation forward.

• Exceptional communicator with the ability to translate complex technical and analytical concepts into clear executive narratives.

• Energized by early-stage environments where ownership, judgment, and speed matter.