About the role

As the Project Manager – Operations, you will oversee the day-to-day execution of CREW Carbon’s field deployments with wastewater utility partners. You will be responsible for managing feedstock dosing and logistics, data collection, and partner communications to ensure projects run smoothly and meet their targets.

You will play a key role in ensuring our dosing and sampling operations deliver on both carbon removal and partner objectives. You will be responsible for hitting carbon removal goals, coordinating with cross-functional teams, and acting as the main point of contact for troubleshooting in the field.

Your work will help to continue positioning CREW Carbon as a leader in the carbon removal industry, expanding our reach and impact. This is an ideal opportunity for a detail-oriented, mission-driven operator with experience in technical operations, utilities, or field deployment projects.

This position is a full-time role. Location will be onsite at our office in Brooklyn, NY.

Responsibilities

• Oversee daily operations at partner wastewater utilities, including scheduling, tracking, and ensuring goals are met.
• Manage material inputs ordering, inventory, and delivery logistics.
• Coordinate sample collection, data tracking, and reporting to partners and internal teams.
• Act as the main point of contact for troubleshooting operational issues with partners and contractors.
• Drive customer success at deployment sites, ensuring partners are satisfied, engaged, and supported throughout operations.
• Develop and implement reporting tools to improve operational transparency and performance tracking.
• Lead partner meetings, track action items, and ensure timely follow-up.
• Manage cross-functional workflows between engineering, science, verification, and leadership teams to align on deployment needs.
• Continuously improve operational processes and documentation for scale-up.

Experience Requirements

• 4+ years of experience in project management, operations, utilities, field deployments, or a related area.
• Bachelor’s degree in a relevant field, such as Environmental Engineering, Chemical Engineering, Environmental Science, Earth Science, Chemistry, Biology, or Operations Management.
• Demonstrated ability to drive customer success and satisfaction in operational deployments.
• Strong organizational skills with a track record of managing multiple priorities in parallel.
• Experience with data tracking, reporting, and basic operational tools (Excel/Sheets, project management software, etc.).
• Excellent negotiation and relationship-building skills.
• Ability to thrive in a fast-paced, rapidly changing startup environment where priorities can shift on a monthly basis.
• You practice extreme ownership (no task is too small).
• You love being in the trenches with your team and working with high empathy.
• You have a growth mindset.

Bonus Qualifications

• Certifications in Project Management (PMP, CAPM, or similar).

Compensation

The annual salary range for this position is competitive and will depend on many factors including experience, education, and expertise. We offer a competitive benefits package with insurance, vacation, retirement, and equity options.

About the company

CREW’s technology and services make wastewater treatment cheaper and more efficient, while permanently sequestering CO₂.

Leveraging advanced chemistry, natural minerals, and AI, we’ve developed and are deploying a category-defining process intensification technology, with decarbonization at its core. Today, we help wastewater treatment facilities and operators:

• Stabilize pH & alkalinity 24/7
• Eliminate hazardous chemicals & cut costs
• Avoid $100M+ infrastructure upgrades
• Capture & Store CO₂

We are currently deploying this technology across the US and Europe. In addition, we’ve signed $30M+ in carbon removal offtake agreements with leading corporations looking to meet their climate goals, supercharging geographical CREW’s expansion.

CREW has offices and labs in New Haven, CT and offices in Brooklyn, NY.

CREW highlights

• Signed a carbon credit offtake agreement with the Frontier Climate Fund in 2024
• Selected as 1 of 24 companies by the US Department of Energy in 2024 to be a potential supplier of high-quality carbon credits to the federal government
• Highlighted as an “Innovator of the Month” by US Senator Chris Murphy in 2024
• Selected by ImagineH2O, the leading water sector innovation accelerator in 2024
• Highlighted by Business Insider as “One of the Most Promising Climate-Tech Startups of 2023