VP of Operations
Diamond Foundry
Operations
New York, NY, USA
Posted on Jun 12, 2025
VRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values. An honoree of Fast Co. Innovation Award in retail design, and a global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon.
We are seeking a Vice President of Operations to lead and scale the systems that power our vertically integrated fine jewelry brand. This role oversees production, inventory, shipping, and logistics, ensuring every product meets our standards for quality and efficiency. You will work closely with manufacturing and supply partners, own critical operational systems, and drive automation and process improvements across the business. This role is ideal for a hands-on leader who thrives in high-growth environments and understands how to support creative and technical teams alike. This position will be stationed in New York.
Responsibilities
- Lead core operational functions, including internal supply chain, inventory, logistics, planning, vendor integrations, and process automation to drive timely, efficient, and scalable execution across business operations.
- Drive the team toward KPIs across operations, production, inventory, and logistics by using data to guide decisions, highlight inefficiencies, and establish training standards.
- Own inventory strategy and management across the company, ensuring product availability, accurate forecasting, and optimized stock levels across regions.
- Oversee global logistics and fulfillment operations, building processes that ensure fast, cost-effective, and reliable delivery to customers.
- Drive operational system improvements, including identifying opportunities for automation, implementing scalable workflows, and partnering with cross-functional teams to streamline order flow and reduce lead times.
Qualifications
- 7- 10 years of experience in operations, production, or supply chain, within fine jewelry.
- Demonstrated success implementing automation and scaling operational systems.
- Proficiency with tools such as NetSuite, Shopify, and Spring.
- Strong cross-functional leadership and clear communication skills.
- Proven ability to manage complex workflows and drive process improvements across multiple teams and functions.
VRAI provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Additional Perks such as employee discounts are also available.
Some plans may not be available pending global locations however other options may be presented.
VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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