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Customer Operations Intern

Fuse Energy

Fuse Energy

Customer Service, Operations
London, UK
Posted on Monday, October 16, 2023

The Fuse Energy team is looking for an Operations Intern to join our team in the exciting world of renewable energy. This 3-month paid internship offers an exceptional opportunity for individuals to gain valuable experience in a fast growing environment. As a member of the Fuse Energy family, you'll be working with a highly passionate and friendly team in an industry that's making a real impact on the world. Your role with us will involve acting as a bridge between our customers and operations team, making sure that our services run smoothly and our customers are always happy.


  • Responding and escalating customer queries and issues in a timely manner.
  • Updating and managing customer accounts.
  • Acting as a middle point of contact between our operations team and customers.
  • Work with the team on improving customer satisfaction.
  • Performing data entry and analysis for tracking purposes.
  • Possess excellent verbal and written communication skills.
  • Strong collaborating skills and the ability to work well in a team environment.
  • A flexible and adaptable approach.
  • Great attention to detail.
  • Strong sense of initiative and the ability to work independently.
  • Comfortable with working across various software applications.
  • Basic knowledge of renewable energy field would be beneficial, but not necessary.