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Revenue Operations Manager

Orange Charger

Orange Charger

Operations
Redwood City, CA, USA
Posted on Sep 5, 2024

About Us:

Orange Charger is at the forefront of revolutionizing EV charging solutions for multifamily properties. We are seeking a dynamic and experienced Revenue Operations Manager to drive and optimize revenue-generating processes across our direct and channel sales channels. This pivotal role requires a strategic thinker with a strong operational mindset, adept at making data-driven decisions. Join us in shaping the future of sustainable transportation.

Responsibilities:

  • Sales Process Optimization:
    • Define and refine end-to-end sales processes, focusing on lead generation to deal closure.
    • Identify bottlenecks, streamline workflows, and implement best practices for increased efficiency and effectiveness.
    • Support in the development of a project management playbook to support an efficient sales process
  • Data Analytics & Reporting:
    • Develop and manage a robust reporting framework providing actionable insights into sales performance, pipeline velocity, conversion rates, and revenue forecasts.
    • Utilize data-driven insights to guide strategic decisions and enhance overall sales effectiveness.
  • Sales Enablement:
    • Collaborate with the sales leadership team to equip the sales force with necessary tools, training, and resources.
    • Develop and refine sales methodologies, playbooks, and training materials to ensure continuous improvement.
  • Systems & Technology:
    • Work with sales leadership to plan and facilitate the implementation and optimization of sales technologies, including CRM, sales engagement platforms, and analytics tools.
    • Ensure seamless integration between systems to provide a unified view of the sales process.
  • Marketing Operations:
    • Collaborate with marketing to align demand generation strategies with sales objectives and utilize tools (ZoomInfo & CoStar) for targeted lead list generation, ensuring a consistent and high-quality lead flow.
    • Manage and optimize marketing automation tools for accurate lead scoring, nurturing, and seamless hand-off to sales, enhancing campaign effectiveness.
    • Develop and maintain dashboards to track key marketing KPIs, providing insights for continuous improvement in lead conversion and campaign ROI.
  • Sales Forecasting & Planning:
    • Work closely with Finance, Sales, Supply Chain leaders to develop accurate revenue forecasts, sales projections, and inventory requirements.
    • Provide insights into potential revenue risks and opportunities to guide strategic decision-making.
  • Channel Partner Management:
    • Collaborate with leadership to ensure effective processes and tools for communication, training, and joint business planning with channel partners.
    • Monitor partner performance and identify areas for growth.
  • Cross-Functional Collaboration:
    • Foster alignment between Sales, Marketing, Finance, Legal, and Customer Support teams to ensure a cohesive revenue operations strategy.
    • Collaborate and support the execution of go-to-market strategies.
    • Support in identifying customers with the highest LTV and work closely with Customer Success and Sales to develop success metrics for pilot projects with these customers.

Qualifications:

  • Proven experience in Revenue Operations, Sales Operations, and Marketing Operations or related roles within technology companies.
  • Deep understanding of B2B sales processes, funnel dynamics, and channel partnerships.
  • Strong analytical skills with a track record of leveraging data to drive business decisions.
  • Proficiency in CRM systems (Hubspot is a plus) and sales enablement tools.
  • Excellent communication and collaboration skills with the ability to interact effectively across various departments, as well as customers.
  • Strategic mindset with the ability to balance long-term goals with day-to-day operational needs.
  • Experience with hardware + software sales preferred.

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Opportunities for professional development and career advancement.