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Senior Platform Engineer



Software Engineering
San Francisco, CA, USA
Posted on Thursday, May 18, 2023
Who We Are

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires, so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.

About Pano : Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners andfirst responders to speed up containment. Pano is already partnering with major utilities, fire authorities, and government agencies in the USA and Australia . Recent media coverage includes being named one of the Top 10 most innovative companies in AI of 2023 by FastCompany and recipient of the Innovative Mobile Service and Application Award at Mobile World Congress through our partnership with T-Mobile.

Pano brings together a diverse team bridging frontline, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. Our team is composed of experienced technology professionals from companies such as Apple, Cisco, Nest , and DoorDash. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $30M from leading VC funds .

The Role

As the Senior Platform Engineer, you will have direct input on how we scale, secure, and monitor our systems and services throughout the entire organization. At Pano, we Strongly believe in allowing team members to take ownership of what they do, and our approach to problem-solving relies heavily upon creativity, communication and collaboration.

We’re running large systems at scale and have a growing infrastructure footprint which means we need to hire an experienced lead to run point on our platform operations. Someone with the wisdom and experience to build mature operational processes for the future, but also comfortable with rolling up their sleeves writing code and building systems in a startup environment. Someone who is passionate about improving development experience for engineers and provide guidance on what kinds of tools and workflows will remove barriers to get things done.

Key Responsibilities
  • Build and maintain global cloud infrastructure on GCP
  • Design and build operational systems and process for mission critical services that power experiences
  • Expand infrastructure automation efforts through code, including Fault Tolerance and Disaster Recovery
  • High availability of production systems and a highly visible and measurable environment.
  • Optimize resource configurations, handle permissions issues
  • HPA Autoscaling - using Auto Scaling techniques and deployment strategies for high availability and self-healing infrastructure
  • Manage a multi-cluster, multi-node-pool, multi-server infrastructure
  • Define infrastructure roadmap and create diagrams
  • Execute on infrastructure-related tasks required by the teams
  • GCP Support, operation, scale and architecture to ensure high availability of all systems
  • On call rotation to respond and triage production issues

  • 7+ Years of DevOps/Platform experience managing production infrastructure in a Cloud Service Provider
  • 5+ Years of managing production Infrastructure as Code (IaC) via Terraform
  • 2+ Years of DevOps or Platform experience managing production Kubernetes infrastructure in Google Cloud (GKE)
  • Fluency with Kubernetes
  • Experience with Implementing and maintaining CI/CD in Github Actions
  • Experience with Helm Charts
  • Experience with StackDriver and Prometheus
  • Experience with Docker and Java Containerization
  • Experience with designing and administering networking and security in cloud environments
  • Fluency in Java, Go, Python, or similar
  • Ability to collaborate empathically and cross functionally with teams
  • Nice to have experience with SOC 2, ISO, HIPAA, PCI DSS compliance from DevOps perspective

$145,000 - $190,000 a year

Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge, skills, and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off and 401k.

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.