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IT Support Specialist

Redwood Materials

Redwood Materials

IT, Customer Service
McCarran, NV, USA
Posted on Oct 25, 2024

About Redwood Materials

Redwood Materials was founded in 2017 to create a circular supply chain for electric vehicles and clean energy products, making them more sustainable and driving down the cost for batteries. We’re doing this by developing and deploying new technologies to increase the scope and scale of recycled and sustainable materials in the global battery supply chain.

IT Support Specialist

We are seeking an experienced & skilled individual to join the IT Support team for Redwood’s fast-growing and dynamic environment. This includes desktop, provisioning, asset management, and meeting business critical SLAs. This role will involve support of multiple facilities and a mix of recycling and production operations.

Responsibilities will include:

  • Tier 1Desktop support – laptop management, domain accounts, software support, printers, etc.
  • Provision, Maintain, and Support Windows, MacOS, Linux, iOS, and Android based systems and devices.
  • Tier 1 support for Servers & Network infrastructure.

Desired Qualifications

  • 1-2 years in an IT Support related role related to industrial or manufacturing operations.
  • Supporting HMIs, label printers, scanners, and other process support equipment.
  • IT Desktop Support & System Administration, AD, Azure, VMWare, Windows, MacOS, Linux.
  • Excellent customer service, attitude, and self-motivation.
  • A passion for sustainability and making the world a better place!

The position is full-time. Compensation will be commensurate with experience.

We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.