Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Senior Manager, Employee Experience will be responsible for overseeing and managing the delivery of centralized People Team services to the organization in a timely, fair, and consistent manner. This position will drive significant process improvements in People Team process workflows utilizing technology to provide exceptional employee experience.

• Manage day to day operations ensuring that workload is balanced among the team and services are being delivered in a timely manner to the business.
• Monitor performance indicators for quality and timeliness of deliverables.
• Develop, implement and track Service Level Agreements (SLAs) to ensure that service delivery meets agreed upon standards in terms of quality, timeliness and cost effectiveness.
• Manage continuous improvement projects for operational effectiveness.
• Manage escalations and troubleshoot issues to resolve service gaps.
• Collaborate cross functionally to identify new and enhanced opportunities to streamline process flows using technology.
• Indentify & provide coaching, training and development opportunities to ensure the team is equipped to operate effectively supporting both current and future business needs.

• Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
• 8+ years of progressive experience in HR, with at least 3 years in a leadership role.
• Proven track record of successfully leading HR projects.
• In-depth knowledge and hands-on experience with HR technologies, particularly ServiceNow and Workday, with a strong ability to leverage technology for process optimization.
• Exceptional strategic thinking, problem-solving, analytical, and data-driven decision-making skills.
• Effective communication skills at all levels.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Ability to build, develop, and inspire high-performing teams.
• Commitment to continuous learning and professional development in HR best practices and technologies.

Salary Range for Normal, IL based applicants: $117,000 - $147,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.