Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

As a key member of the Diagnostic Engineering team within Service Operations, you’ll be responsible for developing and providing subject matter expertise in Automotive Noise Vibration and Harshness, Buzz Squeak and Rattle concerns, and streamlining body structure diagnostic and repair. More specifically, you’ll be looked to by the service organization for engineering level knowledge of how to identify sources of NVH/BSR in vehicle, produce material to assist field technicians in determining root cause, and designing efficient repair procedures to address those concerns. Additionally, an emphasis is needed on manufacturing processes, quality control, end of line repair, mechanical engineering, repair, and tooling.

• Develop and continuously improve diagnostic content (such as testing procedures, evaluation logic and training materials) for your subject area within Rivian’s offboard diagnostic ecosystem.
• Partner with engineering teams across departments (including Manufacturing, Hardware, Software, Integration and Testing teams) to build a detailed understanding of how issues in these systems can drive customer issues.
• Provide technical feedback and design requirements for components, features, and processes to ensure ease diagnosis and repair on current and future programs.
• Work with physical assets to design and validate relevant technical documentation and procedures for the Service team to maximize diagnostic service efficiency.
• Leverage telemetry, manufacturing data and recording equipment to drive continuous improvement in areas such as service processes, manufacturing quality, and software design.
• Collaborate with engineering design, reliability, and quality teams to improve current and future products.
• Directly support the diagnosis of individual vehicles when the field teams and first level escalation support are unable to resolve a problem given the available diagnostic resources. Consult with design and manufacturing engineers for support as needed, and improve the diagnostic information based on what is learned for future instances.
• Support the onboard diagnostics design engineering team with the development, testing, validation, and maintenance of the vehicle diagnostics system and tools related to your subject area.
• Proactively monitor hardware performance across the fleet, taking action to initiate individual vehicle repairs, adjust maintenance schedules and define software improvements toward enhancing the performance of our products.
• Train, coach and develop colleagues in all directions as you develop a culture of serviceability throughout the company.

• 3-5 years of BSc or equivalent experience in a related discipline with NVH/BSR in the automotive or comparable industry.
• Demonstrated knowledge of foundational engineering topics (e.g., mechanics, physics, metallurgy, manufacturing methods, electronics, software, control systems) within job-related area.
• Experience in automotive diagnostics development and/or repair is strongly preferred.
• Need to develop analytical and structured problem-solving capabilities quickly.
• Experience with C++, Python, SQL, Linux, or similar technologies at a basic/comprehension level is preferred.
• Experience with working closely with cross-functional teams and stakeholders in a technology environment
• Appropriate interpersonal styles and communication methods to work effectively with internal and external partners with a wide range of backgrounds and expectations.
• Capability to be extremely detail oriented with the inclination to stop and consider the big picture where necessary.
• Writing and communications skills needed.
• 15% travel may be required.
• Ability to stand, sit, or walk for 8-10 hours per day.
• Required to communicate using phone and/or e-mail.
• Ability to view, read, and interpret documents.
• Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations.

Salary Range for California Based Applicants: $98,500 to $123,100 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.