The Lead Business Systems Analyst (BSA) for Pricing, Packaging, and Commercialization will play a critical role in shaping our Go-to-Market (GTM) strategy by being the technology liaison for all pricing and packaging initiatives across our product portfolio, particularly in a high-growth SaaS environment. This role is responsible for ensuring that strategic commercial decisions are effectively translated into scalable and sustainable technology solutions across the entire Lead-to-Cash process.

The Lead BSA will be a core member of the GTM Systems delivery team, focusing primarily on strategic business modeling, requirements definition, and coordinating solution delivery. A secondary but essential focus will be to support enhancements and medium-sized projects within the core Quote-to-Cash (QTC) technology ecosystem.

What You’ll Do

• Translate complex pricing and packaging strategies (bundles, subscription models, monetization levers) into clear business and functional requirements

• Conduct end-to-end impact assessments across the Lead-to-Cash process to identify downstream effects on Sales, Finance, Legal, and Customer and Partner Experience

• Partner with Finance and stakeholders to build financial models and solution prototypes that validate technical feasibility and business value

• Document detailed user stories, functional specifications, and acceptance criteria aligned with organizational data standards

• Collaborate with the GTM Systems delivery team to communicate requirements, validate solution architecture, and ensure alignment with stakeholder needs

• Maintain strong conceptual understanding of system configurations (product catalogs, pricing logic, data models, integrations) to bridge business and technical teams

• Define test cases and lead user acceptance testing, focusing on pricing and quoting logic

What You’ll Need

Minimum Qualifications

• 6+ years as a Business Systems Analyst supporting large-scale enterprise applications in B2B SaaS

• Bachelor's degree in Business Administration, Information Systems, Finance, or related field

Preferred Qualifications

• SaaS Industry experience preferred

• Extensive experience leading Pricing and Packaging initiatives for multi-product or subscription-based companies

• Solid functional understanding of Quote-to-Cash processes and CPQ systems

• Strong conceptual understanding of system configuration, process mapping, data modeling, and integration concepts

• Excellent analytical, problem-solving, and financial modeling skills

• Exceptional communication skills with proven ability to bridge business needs and technical delivery

• Familiarity with Agile methodologies and tools (JIRA, Confluence)

Travel Requirements & Working Conditions

• Willingness to travel up to 15% for team and corporate meetings, fostering relationships and representing company interests

• Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements

How You’ll Be Rewarded

✅ Salary range in the US: $106,000.00 - $172,000.00

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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