About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

We’re looking for an analytically minded, detail-oriented team lead to help build and scale our Customer Data Services team. This role is a 50/50 blend of individual contributor and people manager: half your time you’ll work hands-on with customer business data—transforming it into Watershed templates to unlock clear, reliable sustainability insights. The other half you’ll lead a pod of three to four data analysts doing the same work—coaching for quality and speed, shaping best practices, and partnering across teams to improve our processes.

This is an opportunity to level-up an already high-performing team at a growth-stage startup that works with the world’s top companies to accelerate their sustainability programs.

You will:

• Clean and transform customer business data into Watershed templates to reduce customer friction and drive time-to-value

• Interface with customers to understand their raw data and work with them on solutions and best practices

• Leverage judgment to assess, advise, and execute on data cleaning best practices

• Rigorously document decisions to ensure traceability of data manipulations during 3rd-party verifications

• Synthesize customer experiences and feedback to drive continuous improvement of our work and inform product development

In addition, as a team lead you will:

• Manage a team of 3–4 data analysts: set clear goals and quality bars, run regular 1:1s, provide coaching and actionable feedback, and support growth and career development

• Own team execution and throughput: plan and prioritize work, allocate resources across customer projects, and remove blockers to deliver on time with high quality

• Establish and enforce operational standards: define playbooks, templates, and reviews that improve accuracy, consistency, and audit readiness

• Partner cross-functionally to surface insights, influence roadmap, and drive product/process improvements

• Monitor team metrics and run continuous improvement initiatives to move them in the right direction

• Contribute hands-on to complex or high-priority data projects, setting the model for excellence

You might be a fit if you:

• Have 4-7 years of experience working in a data analyst, business analyst, or similar role with 2+ years of management or mentorship experience

• Have experience working with large datasets in Excel or SQL, and strong data intuition—you translate abstract problems into concrete data frameworks

• Are excited to interface with customers; you have high customer empathy and can communicate clearly with non-technical audiences

• Are a strong written and verbal communicator who documents clearly and concisely for internal and external stakeholders

• Are a low-ego team player with a strong sense of ownership, with a bias for action to achieve team goals

• Are comfortable setting a high quality bar and giving direct, constructive feedback to help others meet it

• Have strong English language proficiency

Must be willing to work from an office 4 days per week (except for remote roles)

Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.

What if I need accommodations for my interview?

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.