The Role

Xos is hiring an Operations Coordinator to play a pivotal role in supporting administrative operations functions crucial to the company's success. The primary focus includes executing on sales orders, meeting delivery targets, and facilitating smooth handovers to aftermarket functions. This role involves overseeing tasks to ensure the execution of sales orders, enforcing delivery strategies, financing processes, and collaborating with various teams such as Production Planning, PMO, Xos Energy, Engineering, Sales, Finance, Dealer and Service.

In this dynamic position, the Operations Coordinator is directly accountable for achieving Xos' quarterly delivery targets and ensuring an outstanding delivery experience for every customer. We seek an individual who is personable, energetic, a team player, and highly organized.

Responsibilities

• Maintain, update, schedule, and fulfill the entire order book consistently
• Collaborate with Account Executives to receive customer orders, serving as the customer contact point.
• Analyze customer data for quarterly forecasting and contribute to inventory management
• Communicate effectively with various teams, exchanging accurate information in a timely manner
• Implement vehicle delivery processes, acting as a liaison between manufacturing, sales, and service departments to prepare vehicles/products for delivery and customer handoff
• Assist the logistics team to ensure international shipping compliance, managing relationships with importers, brokers, and related entities for certification.
  
• Work closely with sales management to analyze delivery process quality and identify opportunities for improvement
• Build peer support and strong internal-company relationships with key management personnel.

Qualifications

• Minimum 1+ years of experience in an administrative capacity; business operations experience is a plus
• Proficient experience with Microsoft Excel is required
• Project management experience is advantageous
• Familiarity with commercial trucks, electric vehicles, or product delivery process is preferred
• Experience working with cross-functional teams

Competencies

• Highly organized with strong attention to detail
• Effective problem-solving and analytical skills
• Process-oriented mindset with an emphasis on continuous improvement
• Critical thinking abilities
• Strong relationship-building skills
• Excellent communication proficiency
• Decision-making capabilities
• Resourcefulness and adaptability
• Strong interpersonal skills
• Demonstrates a learner mindset

If you meet these qualifications and are ready to contribute to the success of Xos, we encourage you to apply! Join us in shaping the future of electric vehicle technology and transportation.