Parts Specialist
Xos Trucks
Drive the Future with Xos
Xos (NASDAQ: XOS), is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles, develop advanced fleet management software, and create charging solutions that make fleet electrification seamless and cost-efficient.
At Xos, we're problem-solvers, innovators, and go-getters, working together to drive a cleaner, more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation.
The Role
Xos is hiring an experienced Parts Specialist responsible for developing and implementing effective parts planning and inventory strategies that continue to meet competitive market demands while achieving corporate service parts operation objectives. Monitor service repair and parts sales actions to evaluate and recommend appropriate solutions and improvements. The Parts Specialist ensures service technicians and customers have an adequate supply of service parts. Monitor inventory, work with vendors to get correct parts, and help customers find necessary materials. Maintain records of all parts transactions to ensure they comply with company guidelines and stock records remain updated currently.
The position manages the parts inventory to meet the KPIs, prepares the systems to manage demand forecast, inventory, purchase order, lead time, and safety stock together with IT, and communicates with all internal teams and external vendors to improve customer experience by higher fill rate of service parts.
**This is an onsite position based at our Byrdstown, TN Manufacturing Plant**
Responsibilities
- Ensure parts are available and prepare parts orders for XOS service centers and customer workshops.
- Look up parts in the system and provide logistical support to XOS service centers or customer workshops in the delivery of service parts they need for XOS vehicle repair.
- Accurately record all parts transactions and data into the XOS system.
- Develop annual and long-term objectives and strategies of service parts planning and inventory, which maximize parts sales and service penetration and dealer purchase loyalty, monitor subsequent performance against plan, and take remedial action.
- Manage part sales and service repair data effectively to provide advanced analysis and business solutions to support the inventory and parts sales improvement, and to anticipate future supply and logistical needs.
- Work with internal and external customers and suppliers to ensure all parts reach the correct team promptly.
- Analyze each part in collaboration with Supply Chain for reorder selecting the appropriate order type: Sea, Air, VOR, Transfer, and Surface, to ensure each parts distribution center and service center have the correct inventory level, and backorders do not occur.
- Place orders with correct quantities to replenish stock, avoiding insufficiencies or excessive surplus, and provide higher fill rates. Evaluate suppliers to achieve cost-effective deals and maintain trust relationships with suppliers and clients.
- Review parts with critical supply levels and take appropriate action to avoid backorders and expedite products. Resolve VOR (vehicle off-road) conditions with aggressive action.
- Report inventory management performance periodically and discuss improvement plans for supply chain progress and procedural efficiency.Prepare systems for demand forecasting, ordering, inventory management, pending PO management, lead time, safety stock, target fill rate, and system connection with dealers and customers.
- Manage the Service Parts Operation KPIs per the business needs.
- Perform maintenance to product line code files, key sales product code files, and tables. Assign proper codes to each part number in relation to inventory and sales categories.
- Interface with regions, dealers, and customers to research and respond to their requests in relation to parts supply and sales
- Perform other duties as assigned that support the overall objective of the position.
Qualifications
- Professional-level knowledge and experience of principles and practices involved in service parts business planning, parts marketing, parts sales strategies, data analysis, database management, forecasting methods, inventory management systems, and ERP.
- An analytical mind with strong math skills to accurately track sales & inventory and create reports and devise ways to optimize inventory control procedures with expert-level database management capability.
- Work independently and under pressure of deadlines, handle multiple priorities, and pay close attention to detail.
- Excellent verbal and written communication skills to allow effective interaction with all levels of the organization.
- 3-5+ years of experience working in a fast-paced automotive OEM environment with emphasis on Parts Supply & Inventory Management preferred.
- Strong knowledge of Google Suite including Google Sheets and CAD system.
- Effectively communicate at all levels both written and verbally with people inside the organization and external customers.
- Ability to work overtime and outside standard business hours as needed.
Benefits & Perks
Xos is a people-focused company—we are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth. We continually evaluate and expand our offerings to best serve our team.
- Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available. We offer plans with 100% covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.
- HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses.
- PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!
- Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December.
- Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents.
- Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment.
- Pet Insurance - Coverage for your furry friends to keep them healthy and happy!
- Additional opportunities to learn, grow, and advance in your career, just to name a few!
We are dedicated to fostering a workplace where employees can thrive. Our benefits continue to evolve to best support our team's well-being and success.
Commitment to Equal Opportunity
Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, ancestry, protected veteran status, disability, or any other basis protected by local, state, or federal law. Xos provides equal access to services and employment to all qualified persons. For applicants with disabilities or limitations, such as those covered by the Americans with Disabilities Act, requiring accommodations to complete the application and/or interview process, please email us at support@xostrucks.com
Candidate Data Privacy
This notice describes how Xos (as used in this Notice, the terms “Company,” “Xos,” “we,” “our,” or “us” in this Notice refers to Xos, Inc., together with its subsidiaries and other corporate affiliates, who may handle your candidacy and application for employment) may collect, process, and use your personal data in connection with the recruitment process when you apply for a position.
Xos may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in the recruitment process (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Xos may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties, including individuals on our People Operations Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xos’s service providers, including providers of background checks, staffing services, and cloud services.
Where permitted by applicable law, Xos may transfer or store internationally your Candidate Profile Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Notice to Recruitment Services
Xos is not accepting applications from third-party recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.